Privacy Policy

Introduction

Same Day Vinyl ("Same Day Vinyl," "we," "us," or "our") provides commercial vinyl graphics, USDOT compliance lettering, fleet branding, and related installation services to businesses and commercial vehicle owners in DeLand, Volusia County, Central Florida, and nationwide. This Privacy Policy describes how we collect, use, disclose, and protect information gathered through our website, samedayvinyl.com, and in the course of providing our services. By using our website or engaging our services, you agree to the practices described in this policy.

Information We Collect

We collect information necessary to respond to inquiries, prepare quotes, and deliver our vinyl graphics and installation services efficiently. This includes:

• Contact form submissions: name, email address, phone number, company name, vehicle or fleet details, and any information you voluntarily provide when requesting a quote or consultation.
• Order and transaction data: billing information, business identification numbers (such as USDOT or MC numbers) required for compliant lettering, and shipping details for custom vinyl kits.
• Website usage data: IP address, browser type, device information, pages visited, and referring URLs, collected automatically to help us understand how visitors use our site.
• Cookies and similar technologies: small data files used to remember preferences, analyze site traffic, and improve website performance.

How We Use Information

We use the information we collect for legitimate business purposes, including to:

• Respond to inquiries and provide accurate quotes for vinyl graphics and lettering services
• Schedule and fulfill same-day service appointments and installations
• Process orders for custom vinyl kits and manage shipping
• Ensure USDOT and MC number lettering meets applicable regulatory requirements
• Communicate updates regarding your order, appointment, or service request
• Improve our website, services, and customer experience
• Comply with legal, tax, and regulatory obligations

Data Protection and Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect from unauthorized access, use, alteration, or disclosure. Access to customer information is limited to personnel who need it to perform their job functions. While we work diligently to protect your data, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Third-Party Sharing

We do not sell your personal information. We may share information with trusted third parties who assist us in operating our business, such as payment processors, shipping carriers for vinyl kit orders, and website hosting or analytics providers, solely for the purpose of performing services on our behalf. These parties are required to protect your information and use it only for the purposes we specify. We may also disclose information when required by law, to comply with regulatory obligations (including USDOT/MC recordkeeping requirements), or to protect our rights, property, or safety.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of the personal information we hold about you, and the right to opt out of certain data uses.

California Consumer Privacy Act (CCPA) Notice: If you are a California resident, you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale or sharing of your personal information. Same Day Vinyl does not sell personal information. To exercise any of these rights, contact us using the information below, and we will respond in accordance with applicable law.

Cookie Policy

Our website uses cookies and similar tracking technologies to support core functionality, remember your preferences, and analyze site traffic so we can improve our services. You can control or disable cookies through your browser settings; however, doing so may affect certain features of our website. We do not use cookies to sell your personal information to third parties.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.